Kristin KolodgeExecutive Director, Driver Interaction and HMI | J.D. Power
Voice of the Consumer | Automotive Display Clarity Today and Tomorrow
The ultimate judge of performance is the consumer, so what are they saying about the displays within their vehicle? Hear about J.D. Power’s latest consumer research regarding automotive displays – what is going right, where the pain points and what are they interested in next?
Kristin Kolodge is Executive Director of Driver Interaction and Human Machine Interface (HMI) at J.D. Power. She is responsible for establishing a new HMI practice at the company. She serves as an industry thought leader for automotive technology user experience and leads the company’s global initiative to integrate the Voice of the Customer into the product development process for the Future of Mobility.
Prior to joining J.D. Power in 2014, Ms. Kolodge was senior manager of HMI and ergonomics at Fiat Chrysler. She spent the majority of her 18 years at the company developing automotive features that enhance the customer interface by optimizing ergonomics, intuitiveness and usability. She led the development of the vehicle HMI process that integrated human factors, ergonomics and cognitive analysis into actionable design direction. She also served as senior manager of product investigations and campaigns responsible for conducting technical investigations on products related to vehicle safety and compliance and making recommendations regarding potential field campaign actions. Ms. Kolodge received a bachelor’s degree in mechanical engineering from Michigan Technological University and a master’s degree in engineering management from the University of Michigan.